Innovations That Create Efficiency and Drive Growth
First American Navigator™ New Product
In today's rapidly changing foreclosure processing and compliance environment, servicers, trustees, attorneys, and all parties involved in the foreclosure process need a foreclosure case management solution that can comprehensively handle the communications, timeline management, and document management while maintaining compliance and providing full transparency.
First American Navigator is the secure, integration-ready platform that hosts First American's National Case Management Solution ("NCM"). NCM serves as a centralized, compliance-driven technology platform for servicers to manage default loan processes which include foreclosure, bankruptcy, and evictions. NCM is the first of many upcoming modules of the First American Navigator platform.
First American Navigator was designed with compliance and transparency as the central focus. The NCM module is a complete end-to-end foreclosure case management solution that contains features including, but not limited to: real-time compliance reporting, enhanced communications, client-, state-, and federal-specific rules, flexible work queues, and comprehensive document management. First American Navigator's compliant and transparent case management solution is designed to be flexible and scalable to any size business.
TitleSmart®
Using proprietary TitleSmart technology, our title insurance products have evolved beyond decision-based models, allowing us to deliver title insurance commitments in 60 seconds, on most transactions. As the first provider to simplify title formats and pricing on a national scale, our advanced products can empower progressive lenders to close streamlined mortgages in as little as 14 days.
Features and Benefits:
- Delivers in 60 seconds via website
- All the title information you need to start closing loans in minutes, including: vesting, legal, liens, title/closing fees, and more
- Provides the title detail—on first mortgage, secondary financing, involuntary liens, judgments, mechanic's liens, private beneficiary liens, construction liens, bankruptcies, foreclosures, and more
- Includes an ALTA* (or state appropriate) Commitment for your files
- Includes cover sheet with an easy-to-read summary of important property title facts
- Includes grade of title curative work on each file, to help estimate closing dates based on First American guidelines
- Includes Title insurance coverage and is consistent with our Super Eagle program
- No FICO minimums, complex title qualifications, or additional title liability for lenders
*American Land Title Association
FASS Notary
The high quality solution for all your document scheduling and signing needs. FASS Notary provides our consumer's the ability to schedule and complete notary signings quickly and efficiently. At Signature Services, we help you discover how simple it is to get your document signed and notarized nationwide, while delivering an exceptional consumer experience.
Features and Benefits:
- 99% quality rating for services through a state of the art performance management system
- Automated system which allocates business to Notaries who maintain and exceed quality performance standards
- FASS Notary on-line order placement, tracking and communications system provides real-time status on all signing orders, 24/7
- The Signature Services Scheduler has the ability to search for vendors based on quality/ grade, distance and fee as well as any other specialized order requirements
- Ability to include specialized instructions for all business at a consumer and order specific level
WebSigning
Enhance your residential closing experience through the easy and convenient way to sign loan documents on the Internet. WebSigning is the first Web-based signing that can record in all jurisdictions. It is not limited to eRecording or MERS registration, it is not dependent on a mandatory phone review, and there is no special software to upload or equipment to install.
Features and Benefits:
- 99% close on time with no scheduled appointment
- Resolves redrawn docs in minutes, not days, at no additional cost
- Online identity verification and document validation code
- Borrower document audit trail
- Increased consumer satisfaction
- Decreased post-closing costs
TSG Online
Trustee Sale Guarantee Online ("TSG Online") is a central, secure, Web-based platform used to access, track, and verify your TSG delivery and foreclosure document recordings at every step of the foreclosure process. TSG Online is accessible 24 hours a day, 7 days a week and is provided as a complimentary service to our TSG consumers.
Features and Benefits:
- Online order automation and document upload capabilities
- Secure portal with encrypted personal passwords and ID numbers
- View, print, or download title and foreclosure documents
- Title and document recording status tracking
- Real-time electronic communication
Trustee Management System ("TMS")
Our dynamic, interactive, and user-friendly Web application delivers cost-effective, efficient foreclosure processing functionality to our trustee and attorney clients.
Features and Benefits:
- Includes a robust work queue management and customizable task assignment functionality
- Secure Web portal provides complete trustee process and data management
- Customizable feature to create or modify document templates to conform with statutory, client, and/or investor-specific requirements
- Standard reporting and dashboard tools provide real-time performance and productivity reports and charts
- Auto-generate necessary documents throughout the foreclosure process
- Complete document management, template creation, and repository in any format
- Real time system integrations with vendor services
- Post and Pub
- Mailings
- Title Services
Webtrack
Webtrack is a Web-based system that offers a single point of contact and central location for ordering, tracking, communication, and retrieving title products and document images.
The following business units provide Webtrack:
- Loss Mitigation Title Services
- Foreclosure Title Services
- REO Title Services
FAACS Online ("WebTrack")
First American Asset Closing Services ("FAACS") is a Web-based system that offers a single point of contact and central location for ordering, tracking, communicating, and retrieving title products and document images for REO closings.
Features and Benefits:
- Valuable information is quickly and easily accessed with FAACS online
- Secure real-time tracking is provided for all parties
- View the order status and download documents
- Review internal notes attached to each asset
- View and print all electronic documents attached by REO Title Services
- Send e-mails/notes through the Web site for distribution or immediate update of asset
Dashboard Reporting
Dashboard Reporting is a management tool that provides our consumers with the ability to view analytics and detailed reports. Our state of the art technology features an in-depth analysis through interactive displays, and linking to detailed analytics. The system provides the flexibility to drill down through summary reports to highly detailed reports, looking at current performance and viewing historical trends.
Features and Benefits:
- View real-time reports and monitor specific timelines
- User-friendly interface for defining and modifying goals
- Provides the ability to track productivity and identify trends through key performance indicators and obtain on-demand reports
- Allows clients to drill down to the details where performance falls below established standards
- Dashboard Reporting is a management tool built on the Business Objects XI Platform ("BOXI")
FirstDocs
FirstDocs, our new Web-based document generation system, delivers a fusion of solutions that encompass complex recording and regulatory document challenges in all 50 states. FirstDocs was developed from the viewpoint of the consumer, focusing on compliance, customization, consumer support, dashboard report capabilities, and the flexibility to makes changes as the industry evolves.
Features and Benefits:
- Comprehensive loan document menu offers a complete set of standard government-sponsored enterprise documents
- Ability to add custom or proprietary documents to satisfy custom requirements that will meet rigid timelines
- Provides a real-time document delivery system with the ability to add-on or tie-in additional products, saving time by closing process gaps that will create efficiencies to maximize productivity
TRACT
Our Title Resolution and Claims Tracking System ("TRACT") offers title resolution and title insurance claims assistance services. We provide a single source solution to track, report, and resolve title issues identified early in the foreclosure process that can carry over to affect the resale of your REOs. Each title issue is managed by First American Mortgage Services for specific curative actions based on the title grade assigned. The grading and title issue resolution status is then carefully logged and tracked within our secure, Web-based system.
Features and Benefits:
- 24/7 online access to reporting and status of title issues and claims
- Customized national reporting capabilities
- Dashboard reporting features
